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RAPID REFERENCE

Find Policy Answers
You Can Verify

Rapid Reference lets public-safety personnel ask questions in everyday language and search agency-approved policies, procedures, manuals, codes, and reference materials from one place.
Every answer includes cited sources, so personnel can review the original guidance before acting.

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2,000+

Rapid Reference
searches completed

36+

U.S. states served
by Departmentware

145,000+

Law enforcement
officers supported

What is Rapid Reference?
Rapid Reference is an AI-powered search tool that helps public-safety personnel find answers within their agency’s approved policies, procedures, manuals, codes, and reference materials.

Instead of searching through multiple documents, personnel can ask a question in plain language. Rapid Reference returns relevant information from the agency’s loaded library and provides citations to the original sources, so users can verify the answer before taking action.

Rapid Reference is designed to help personnel locate and review approved information. It does not replace agency policy, legal counsel, supervisor direction, or professional judgment.
WHY AGENCIES USE RAPID REFERENCE
One Search Across the Reference Material
Your Agency Already Trusts
Give personnel a faster way to find the information they need, whether they are at a desk, in the field, or working across different areas of the department.
Search one
trusted library
Search policies, procedures, manuals, general orders, codes, and other approved materials from one place.
Ask in
plain language
Personnel do not need to know the document name, section number, or exact terminology to find relevant guidance.
Compare guidance across documents
Rapid Reference can surface relevant information across multiple approved documents, reducing manual searching and comparison.
Review the
cited source
Every answer includes source references and highlighted supporting passages, so personnel can verify the original language.
Access guidance
in the field
Use Rapid Reference from a computer, tablet, or smartphone - at a desk, on patrol, or away from the office.
Where it helps
Real Answers for Real-World Situations
Whether personnel are on patrol, handling calls, working in detention, or processing evidence, questions come up throughout the day. Rapid Reference helps them find the relevant information without searching through multiple documents.
PATROL OFFICERS

A roadside question. Guidance before the next step.

The situation

An officer stops a vehicle and encounters circumstances that raise a question about search authority. The officer needs to confirm the department's requirements and understand which additional facts, authorization, or documentation may be required before proceeding.

Example question

“What does our policy require before searching this vehicle under these circumstances?”

How Rapid Reference helps

Rapid Reference searches the department's loaded policies and approved legal reference materials. The officer can review the relevant guidance, see where the information came from, and open the cited source before taking the next step.

What the user gets

  • Relevant department policy and legal references
  • Guidance from the agency's loaded materials
  • Citations to the original sources
  • The supporting passages highlighted for review
SEARCH ACROSS
Your Agency’s Trusted Reference Materials
Rapid Reference is not limited to policy documents. Your agency can bring together the information personnel rely on and make it searchable from one place.
Policies
Procedures
Manuals
General Orders
Standard Operating Procedures
Standard Operating Guidelines
Ordinances
Penal Codes
Codes of Criminal Procedure
Other agency-approved reference materials
Your Library. Your Sources.
Personnel search the information your agency provides, with access to the original materials behind the answers.
AI Governance
Responsible AI for Public Safety
Rapid Reference uses AI to help personnel locate and summarize information from agency-approved materials. It is designed to support—not replace—professional judgment, agency policy, supervisor direction, and legal review.
HOW IT WORKS
From Question to Verified Source in Four Steps
Rapid Reference makes it easier for personnel to find and verify information from the materials their agency already uses.
Load approved materials
Add agency policies, procedures, manuals, general orders, codes, and other approved reference documents.
Ask a question
Personnel type a question in everyday language—no document name or section number required.
Review the response
Rapid Reference returns relevant information from the agency’s approved library.
Verify the source
Review citations, open the original document, and confirm the guidance before acting.
BUILT FOR TRUST
Built for Accuracy, Accountability,
& Agency Control
Rapid Reference is designed to make agency-approved information easier to find — not to replace human judgment or your policy.
Agency-controlled library
Agencies decide which policies, procedures, manuals, and reference materials are loaded.
Source
citations
Every answer identifies the supporting source
Highlighted
passages
Users can review the relevant language before acting
Role-based
access
Agencies can control who can access which materials
Audit
trail
Track access and usage, where supported
Human
review
Personnel review cited sources and follow agency direction
No open internet search
Rapid Reference searches the agency’s loaded materials, not the public web

Frequently
Asked
Questions.

See How Rapid Reference Fits Your Agency

Tell us which policies, procedures, and reference materials your agency uses. We’ll show you how Rapid Reference can help personnel find verified answers faster—on patrol, in dispatch, in detention, and across your department.

Request a Rapid Reference Demo